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Privacy Policy


Here at North Pole LLC we take your personal information and privacy seriously. As to not be too technical the Elves use the process of KISS – Keep It Simple Silly, to convey how this is done. abides by the guidelines of the Children's Online Privacy Protection Act (COPPA), and by other industry guidelines.
It is important that you know that you and your children can enjoy the website without submitting any personal identifying information. As you know, Santa needs very little information to keep an up-to-date "Naughty or Nice List"!


Our Privacy Promise for Children
In keeping with COPPA guidelines, we promise to abide by the following requirements when a visitor is under 13 years old.


* will not distribute any personal information whatsoever.

* will not collect any personal information without prior permissions from parent.

* will not entice personally identifying information thru any games or content on the site.

What personal data we collect and why we collect it

All servers on the Internet, including receive information about visitors. This information and is used for functionality purposes and in no way, will be used as a means of marketing or sharing data. Our company is hosted on the platform. provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through's data storage, databases and the general applications. They store your data on secure servers behind a firewall. only collects personal information submitted by site users for the purposes of communication. An email may be sent in reply to anyone who sends an email.


We only use your personal information for the following general purposes:

• to respond to your questions and comments

• to enforce our Terms of Use

• to record your name for login to the Member Portal for Parent and Guardians (Adults 18+)

Who We Share Data With


The Parent/ Guardian Member Portal sign in data is set by the user. Members can be removed or blocked for violation of Terms & Conditions.

North Pole LLC reserves the right to edit or delete site information at its own discretion.

Personal information submitted to is never sold or rented to any third party.


Your Payment Data

We use third parties, such as PayPal and Amazon, to process payments including any credits, refunds, discounts or promotions. Your payment data is submitted directly to them and are subject to the privacy policies and terms of use of the applicable third party processor.


Embedded Content and Links to Other Websites
Material on this site may include embedded or linked content (e.g. videos, images, articles, etc.). Embedded content and links to other websites behave in the same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content. Please be advised that we work to only use safe and reliable sites, but we assume no liability for any activity or use of any other site visited through


Privacy Policy Modifications

The Company reserves the right to change this Privacy Policy and our Terms of Use at any time. If we decide to change this Privacy Policy, we will post these changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. Any such modifications become effective upon your continued access to and/or use of the Service five (5) days after we first post the changes on the website. It is your sole responsibility to check this website from time to time to view any such changes to the terms of this Privacy Policy. If you do not agree to any changes, if and when such changes may be made to this Privacy Policy, you must cease access to this website.


Who We Are is owned by North Pole LLC.


Our website address is

Our office in the lower 48 is located at:

1540 Main Street #218

Suite 225

Windsor, Colorado  80550



Contacting Us offers a contact form for the convenience of site visitors. Information collected via the contact form is used solely to return contact upon request. That information is stored for no more than 24 hours or for the length of the exchange with the contact. This information is only used for customer service purposes and is not retained, shared, sold or rented.

Contact Form

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